Getting started
Signing up, applying, and getting approved.
All 9 articles
Help Center
How can we help?
Popular: Buy Elite · See who’s going · Report someone · How do I find events near me?
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11 topics · 68 answers
Your profile
Photos, profile details, and who can see what.
All 5 articlesEvents
Browsing your city's calendar, RSVPs, and tickets.
- How do I find events near me?
- What's the difference between I'M GOING and INTERESTED? How do I cancel?
- How do I see who's going to an event?
Plans
Your upcoming and past events, and who's going.
Open topicFind & matching
The FIND deck, likes, and how you find each other.
- How does matching work?
- How does the FIND deck work?
- What do the buttons on a FIND card do? Can I undo?
Chat & messages
Conversations, voice notes, reactions, and unmatching.
All 6 articlesFound Elite, Event Pass & Direct Connects
What's free, what's paid, and managing your purchases.
- What can I do on Found for free?
- What's included in Found Elite, and how do I get it?
- How do I cancel my subscription on iPhone?
Safety
Reporting, blocking, and staying safe on and off the app.
- How do I report someone?
- How do I block someone, and what happens?
- What happens after I report someone?
Account & privacy
Notifications, your data, logging out, and deleting your account.
All 7 articlesOrganizers
Listing events for the Found community.
- What is the Organizer Portal, and how do I apply?
- When do my events go live?
- I'm an approved organizer. How do I use the Found app?
Troubleshooting
Quick fixes for common problems.
- My login code isn't working or didn't arrive.
- I logged in and Found is asking me to apply again.
- My verification selfie won't go through.
Talk to us
Can’t find it here? A person on our team will reply.
Contact formPopular questions
- Getting startedHow do I create an account?
- Find & matchingHow does matching work?
- EventsHow do I see who's going to an event?
- Found Elite, Event Pass & Direct ConnectsWhat's included in Found Elite, and how do I get it?
- Found Elite, Event Pass & Direct ConnectsHow do I cancel my subscription on iPhone?
- SafetyHow do I report someone?
- TroubleshootingMy login code isn't working or didn't arrive.
- Account & privacyHow do I delete my account?