Found Elite, Event Pass & Direct Connects

What's free, what's paid, and managing your purchases. 10 articles

What can I do on Found for free?Browse your city's event calendar RSVP and build your plans See who else is going to events you've RSVP'd to Swipe, match, and message Send voice…
What's included in Found Elite, and how do I get it?Found Elite includes: Seeing everyone who likes you Seeing everyone who attended your past events 5 Direct Connects every month Incognito Mode…
How do I cancel my subscription on iPhone?Apple manages subscriptions, so you cancel in your iPhone's settings, not in the Found app. Open the Settings app on your iPhone. Tap your name at…
Can I get a refund?Purchases go through Apple, so Apple handles refunds. You can request one at reportaproblem.apple.com. Members in some states, including California…
How do I restore my purchases? Something I bought isn't showing.Tap Restore purchases at the bottom of any upgrade screen. This brings back an active Found Elite subscription. Direct Connect credits and Event…
What is a Direct Connect, and how do I send one?A Direct Connect lets you say something before you match. It sends your message straight to someone without waiting for them to like you back. To…
Where do Direct Connect credits come from, and do they expire?Found Elite includes 5 Direct Connects a month. Your month starts on the date your Elite started, and monthly credits you don't use don't carry over…
What is an Event Pass and how do I get one?An Event Pass gives you full access for one event, with no subscription. It's a one-time purchase that includes: Seeing who likes you among the…
I have a promo code. Where do I enter it?When you sign up, enter it in the PROMO CODE (OPTIONAL) field on the basics step. If you've already signed up, go to PROFILE → Settings → Promo Code…
What happens when my Elite membership ends?Your account goes back to free. You keep your matches, conversations, plans, and any Direct Connect credits you bought. Monthly Elite credits you…